OpenAI compatible API. Attested gateway. Public status.

TrustedRouter support

Get product, account, billing, plugin, and security support.

Verify gateway

1 URLbase_url migration

100smodels and routes

0prompt logs by default

Product and pluginOpen an issue

Securitysecurity@trustedrouter.com

StatusLive status

DocsDeveloper docs

Product support

Account, billing, routing, and API help

Email security@trustedrouter.com. Include the request or generation ID, approximate time, route, and region. Never send an API key, BYOK credential, prompt, output, payment number, or other secret.

Open source and plugins

Reproducible bug reports

Use the relevant public GitHub repository for source-code and plugin issues. Remove customer data and credentials before posting.

LLM Advisor issues

Security

Report vulnerabilities privately

Send security reports privately to security@trustedrouter.com. Do not publish an unpatched vulnerability or include live credentials in a public issue.

Security details

Response details

Support is provided on a commercially reasonable basis unless a signed agreement states a specific response time or service level. Current incidents and historical availability are published at status.trustedrouter.com.